By bns4ev who lives in Astoria

I used to work for the New York Dog Spa & Hotel. The first thing you need to know is that your dog goes through an "assessment" and can be determined to be a "Do Not Mix" dog. This means that your dog is not allowed to play with the other dogs. Unfortunately, the owners of the dog are not informed of this decision. This means that, although you think your dog is in a large room playing all day with other dogs, he is in fact locked in a cage FOR MOST OF THE DAY. He gets out for 5 min 4 times a day in the room by himself and out for a 5 min walk twice a day IF HE'S LUCKY. I was actually chastised by a manager for informing an owner that her dog was labled "Do Not Mix". She was not aware of the situation and I stood there and watched the manager LIE to the owner and come up with a bs definition of Do Not Mix. He said it meant her dog couldn't be mixed with ...
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By rolando_gomez who lives in Chelsea

I have a Golden Retriever named Mambo who I took to the New York Dog Spa and Hotel on 25th St for about 8 months since he was 5 months old thinking this was a safe place for him to play with another dogs but unfortunately I was DEAD WRONG. After two incidents with my dog at this place where Mr. Jessani, one of the staff members at the New York Dog Spa and Hotel told me that THERE WAS NOTHING THEY COULD DO ABOUT IT, I decided to take my dog out of that place and here a copy of the letter I wrote to them that will give you an idea of what is going on in that place:
Mr. Jessani: As you know, this is the second such incident in the past five months and this time the consequences are far more serious: The first time some dog attacked my dog Mambo and he was cut just less than half an inch off his eye, this time you are telling me he got tangled with some other dog and as a result Mambo is d...
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