Avoid this installer at all costs. The owner Butch Auroro(sp?) is the most beligerant, non customer focused individual I have ever encountered. First he demanded that the tires be picked up the day that are drop shipped (even though UPS didnt guarantee a specific day) then began to use the most foul language saying that he "gives it to you like it is without sugar coating" and said if I had a problem take them somewhere else. The shame is I used them 3 years ago without incident (must've had a change in management. I dont know how this place became a preferred installer but if this is the owner's idea of customer service, take your $$ and business to some other establishment that &...
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Posted on 12/19/2007.
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