By Hotel_Editor who lives in Midtown West

Recent hotel guests have said: "We found it spotless, comfortable, recently-renovated and inviting." "Very friendly hotel staff." "Enjoyed the complimentary breakfast and wireless Internet." "Great location, very near South Street Seaport, Wall Street and lower Manhattan attractions." "Wow - leather couch as well as plasma screen t.v.!"

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By cheated_guest

The staff was really rude, just a smile at the arrival when requesting credit card, even a mere good morning or good night was not easy to get when meeting someone at the lobby. The breakfast was ridiculous for a so-called 4-star hotel, a few bagels and muffins (medium-low quality) and nothing more, one morning 30 minutes before breakfast ended, there was practically nothing left, but the prepaid amount was not refunded. The room was pretty spacious, but not well cleaned and evident traces of old (not removed) dust were present in many points (curtains, corners, etc.). The a/c equipment was an interesting piece of industrial archeology, pretty rusty and noisy during the night. Very low price/quality ratio, I would not recommend it.

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