By Hotel_Editor who lives in Midtown West

Recent hotel guests have said: "Great service and friendly staff." "Room was comfortable and price was great." "Room was too hot but location was great." "Terrific views of Manhattan skyline."

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By terrapin

Comfortable, clean and friendly for such a big hotel - over 700. Restaurant not busy but food was very good. Rooms are bit larger than others we've been. $225 price offered value and was reasonable.

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By msthang

Worst dining experience ever! The waiters were INCREDIBLY rude, and actually YELLED at us (grown women!) because we didn't have our order "ready"! They were actually hostile towards us and actually snickered at us, all the while muttering under their breath! Their "english" was unintelligible and their manners absent. What a horrific dining experience! We felt like we were being served lunch by the mafiosa! My mother was afraid to ask for a napkin and we ate as fast as we could and headed for the door! I've never had such rude "service" or felt so pressured to eat and "get out", lol... Definitely avoid this place at all costs! NIGHTMARE!!! :o( The Hotel service was the same! Rooms were not clean!

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